Dear PGA Marina Tenants:
We are very pleased to inform you that an affiliate of our company, Atlantic Marina Holdings, LLC (“AMH”), has purchased PGA Marina. The marina will be managed and operated by another affiliate, AMH Management FL, LLC.
It has been a pleasure getting to know the former owners and we look forward to getting to know each of you as well. Our company is based out of Charleston, SC, and has been a marina owner/operator and developer for 12 years. AMH has an experienced management team, and we are very focused on providing the best customer experience possible. We want to develop a long-term relationship with each of you and do everything we can to serve your boating needs.
AMH considers PGA to be one of the finest marina sites in the country. We are very excited about the opportunity to take what is a great marina and make it even better. We have many improvements planned, including all new racks, new forklifts, a new dockmaster’s office, a new ship’s store, and new restrooms and showers. We will also enhance the services you have been receiving. For example, we will immediately begin rinsing your boat and flushing the engine upon your return to the marina. We plan to redevelop and improve every aspect of PGA, so that all of your boating needs can be met at one facility. Redevelopment will be done in phases, and the marina will remain fully operational so that we can continue to store your boats.
We will be constructing a new website. This is intended to be not only informative, but also a means of communication between the marina and our tenants. The website will incorporate online scheduling of boat launches and will also include a client portal, so you can see your account balance, make online payments, etc. We will also have a blog with updates on important information, such as our plans and our construction progress once we start improving the marina.
PGA’s rates have been below market for the past 8 years. While the rates will remain below or competitive with the market, we will have to make adjustments due to the purchase of the marina, increased cost of operations, and our redevelopment plans. We hope that you will see the value in a greatly enhanced facility. We will go live with our temporary website, pgamarina.com, on July 1st. The new rates will be announced then and can be viewed on the website. New rates will be effective as of August 1st. We also plan to be competitive on fuel pricing and our tenants will receive discounts. We will have more information on this soon.
We will try not to cover you up with correspondence but do want to keep you informed as we progress. We also welcome your feedback. Again, our goal is to be the best marina around and to make sure your experience is exceptional and our customer service is without parallel.
Joe H. Miller, IV
Principal, Atlantic Marina Holdings, LLC